Store Credit Policy
At Chebelle.B, we aim to provide our customers with a flexible and satisfying shopping experience. Our store credit policy is designed to ensure that you can shop with confidence. Please review the details below regarding how store credits work.
What is Store Credit?
Store credit is a balance that can be used toward future purchases at Chebelle.B. Store credit can be applied during checkout.
How to Earn Store Credit
Store credit may be issued under the following circumstances:
- Returns: If you return an eligible item within our return window, you can will receive store credit instead of a refund. This allows you to shop for something new while maintaining your purchase value.
- Promotions: Occasionally, we may run promotions that offer store credit as a reward for specific actions, such as signing up for our newsletter or referring a friend.
Using Store Credit
1. Applying Store Credit:
When you make a purchase, you can apply your store credit at checkout by selecting store credit as the payment method. However, if the total purchase amount exceeds your credit balance, you may pay the remaining balance using another payment method.
2. Balance Check:
You can easily check your store credit balance by logging into your account on our website. Simply navigate to the "Profile" section, where your available store credit will be displayed.
Expiration of Store Credit
Store credit does not expire and can be used at any time, unless otherwise specified during a promotional event.
Limitations
- Store credit cannot be redeemed for cash or transferred to another account.
- Store credit can only be used for purchases made on the Chebelle.B website.
Contact Us
If you have any questions regarding store credit or need assistance with your account, please feel free to reach out to our customer service team at support@chebelleb.com or through our contact form on the website. We’re here to help!
Thank you for choosing Chebelle.B. We appreciate your business and look forward to serving you again!